In line with its function of protecting and promoting consumer interest against unfair practices, the Nigerian Communication Commission (NCC) has concluded arrangement to flag off mobile number portability(MNP).
The MNP, when implemented, would give consumers the option of changing their network at will while also retaining their mobile numbers. Executive Vice Chairman of the NCC, Dr. Eugene Juwah, who disclosed this in Ibadan, during the 72nd edition of Telecoms Consumer Parliament, added that the MNP would enhance competition and improve quality of service.
Juwah said: “It is an established fact that one of the most significant barriers to competition in the telecommunication industry is the reluctance of consumers to change their network even when they are not satisfied with the services provided because of the fear of changing their number.”
The porting process (process of changing network) would, according to him, be simple, free of charge and would be completed within 48 hours from the time when a request is made by a subscriber. Juwah noted that when the MNP becomes operational subscribers would no longer be compelled to carry many handsets at the same time for fear of network failure, adding that subscribers can always migrate to the best network of quality while retaining their number.He added that the focus of the commission was to give the consumer a choice and freedom to be with best network at any time as well as enhance competition in the industry.
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